Terms of Use
Last Updated: 28 August 2026
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Welcome to TruInsight, a proprietary software-as-a-service platform (the "Platform") operated by SageAlpha Analytics Private Limited ("SageAlpha", "we", "us", or "our"). By accessing or using the Platform, you enter into a legally binding contract with SageAlpha governed by the Indian Contract Act, 1872, the Information Technology Act, 2000, and other applicable Indian law.
1. Intellectual Property and Exclusive Ownership
The Platform, including its proprietary algorithms, NLP models, source code, user interface and user experience design, transparency-scoring methodology, logos, trademarks, and all analytical Outputs generated through the Platform (collectively, the "SageAlpha IP"), are the exclusive property of SageAlpha and are protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and applicable international intellectual property law.
You are granted a personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and view Platform Outputs strictly for your own internal, personal use. Without SageAlpha's prior written consent, you shall not: (a) download, screenshot, reproduce, re-brand, white-label, or commercially redistribute any Platform report, score, or Output; (b) remove, alter, or obscure any SageAlpha or TruInsight logo, watermark, or attribution from any Output; or (c) feed, scrape, export, or otherwise transmit Platform data, via API, bot, crawler, or any automated means, into any third-party trading system, database, or large language model. Unauthorised use of the SageAlpha IP by any person will result in immediate termination of access under Clause 6 and may be pursued through injunctive relief, damages, and any other remedy available under the Copyright Act, 1957 and the Trade Marks Act, 1999.
2. Intermediary Status and Conditional Safe Harbour
The Platform aggregates and analyses third-party public discussion data through automated NLP processes. To the extent, and only to the extent, that the Platform qualifies as an "intermediary" within the meaning of Section 2(1)(w) of the Information Technology Act, 2000, SageAlpha undertakes to comply with the due diligence requirements prescribed under Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, including publishing these Terms and the Privacy Policy prominently; appointing and publicly identifying a Grievance Officer; not initiating the transmission of third-party information; not selecting the receiver of any transmission; not modifying the substance of any information in transit; and acting upon valid orders of a competent court or government authority within the timelines prescribed by law.
Nothing in this Clause 2 shall be construed as an unconditional or absolute claim of statutory immunity. SageAlpha's entitlement to protection under Section 79 of the Information Technology Act, 2000 shall at all times remain subject to, and contingent upon, its continuing compliance with the foregoing obligations. For the avoidance of doubt, analytical Outputs generated by the Platform's proprietary computational processes — including transparency scores, sentiment classifications, and derived signals — are original works of SageAlpha and are governed by the Intellectual Property provisions of Clause 1, and not by this intermediary safe-harbour provision.
3. Acceptable Usage and Platform Integrity
You agree not to reverse-engineer, decompile, disassemble, stress-test, penetration-test, or otherwise attempt to breach the security architecture of the Platform. You shall not register using a fraudulent mobile number or false identity, nor use the Platform, or any Output obtained through it, to execute, inform, or facilitate automated high-frequency trading, front-running, or any other market-abuse strategy prohibited under applicable SEBI regulations.
4. Limitation of Liability
Subject to Clause 4.2, SageAlpha's aggregate liability to you arising out of or in connection with your use of the Platform, whether in contract, tort (including negligence), statute, or otherwise, shall not exceed the greater of (a) the total subscription fees paid by you to SageAlpha in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) INR 5,000 (Rupees Five Thousand).
4.2
Nothing in this Clause 4 shall exclude or limit SageAlpha's liability for: (a) death or personal injury caused by SageAlpha's negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or wilful default; (d) any liability that cannot lawfully be excluded or limited under the Consumer Protection Act, 2019 or other applicable Indian law; or (e) breach of the confidentiality or data-protection obligations under the Privacy Policy arising from SageAlpha's wilful or grossly negligent conduct.
4.3
Save as set out in Clause 4.2, SageAlpha shall not be liable for any indirect, incidental, or consequential loss, including trading losses arising from any decision made in reliance on Platform Outputs.
4.4
You acknowledge that the pricing of the Platform's services reflects the allocation of risk set out in this Clause 4, and that this allocation is a fundamental term of these Terms without which SageAlpha would not make the Platform available on these commercial terms.
5. Indemnification
You agree to indemnify and hold harmless SageAlpha, the Platform, and their respective founders, directors, employees, and affiliates from and against any claims, losses, liabilities, damages, and reasonable legal expenses arising out of: (a) your breach of these Terms; (b) your misuse of any Output, including any use in an automated trading system in breach of Clause 3; or (c) any representation you make to a third party purporting to rely on the Platform or its Outputs.
6. Suspension and Termination
SageAlpha may suspend or terminate your access to the Platform, with or without prior notice, upon: (a) a reasonably suspected breach of these Terms; (b) reasonably suspected fraudulent, abusive, or automated-scraping activity; (c) non-payment of applicable subscription fees; or (d) a legal or regulatory requirement to do so. Termination of access shall not affect any right or liability of either party that has accrued prior to the date of termination.
7. Governing Law, Dispute Resolution, and Consumer Rights
These Terms are governed by the laws of the Republic of India.
7.2
Any dispute arising out of or in connection with these Terms shall first be addressed through good-faith negotiation between the parties for a period of thirty (30) days. If the dispute remains unresolved, either party may refer it to binding arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by mutual agreement of the parties, seated in Pune, Maharashtra, India, and conducted in the English language.
7.3
Nothing in this Clause 7 restricts, waives, or is intended to restrict or waive, any right you may have as a "consumer" under the Consumer Protection Act, 2019 to approach the appropriate District, State, or National Consumer Disputes Redressal Commission. Where you qualify as a "consumer" within the meaning of that Act, you may elect to pursue your claim before the appropriate Consumer Commission in lieu of, or in addition to, arbitration under Clause 7.2, and this arbitration clause shall not be raised by SageAlpha as a bar to such statutory recourse. Subject to the foregoing, the courts at Pune, Maharashtra shall have exclusive jurisdiction over any application for interim relief.
8. General Provisions
8.1 Severability
If any provision of these Terms is held invalid or unenforceable by a court or arbitral tribunal of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the invalid provision shall be deemed modified to the minimum extent necessary to render it enforceable while preserving its original intent.
8.2 Entire Agreement
These Terms, together with the Privacy Policy and the Legal Disclaimer, constitute the entire agreement between you and SageAlpha in respect of the Platform and supersede all prior understandings, whether written or oral.
8.3 Force Majeure
SageAlpha shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including internet or cloud-infrastructure outages, governmental action, or natural disaster.
8.4 Assignment
You may not assign or transfer any right or obligation under these Terms without SageAlpha's prior written consent. SageAlpha may assign these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganisation, or sale of substantially all of its assets.
8.5 Notices
Any notice required under these Terms shall be delivered by email to the address associated with your account, or, in the case of notice to SageAlpha, to gajanan@sagealpha.ai.
8.6 Grievance Officer
In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of SageAlpha's Grievance Officer are as follows: Designation: Grievance Officer; Name: Gajanan Dusane; Email: gajanan@sagealpha.ai; Address: Pune, Maharashtra, India.